KB COACHES

Conditions of Booking
When booking your holiday you must complete a booking form and pay a deposit of £25.00 for all UK
holidays and £30.00 for Continental holidays, the balance of the price must be paid six weeks before the
departure date. If you book within six weeks of departure the full amount must be paid. If you cancel, we
retain your deposit for administration costs.
If you cancel your holiday Cancellation charge made by us
Prior to 42 days before departure date Deposit only
28 to 42 days before departure date 30% of holiday cost
14 to 27 days before departure date 45% of holiday cost
7 to 13 days before departure date 60% of holiday cost
0 to 6 days before departure date 100% of holiday cost
If you have a complaint during the holiday please notify the Driver or Courier, who will do their best to deal
with it there and then.
All complaints are investigated and customers are notified of the outcome. we shall not accept
responsibility of liability for death, bodily injury or illness caused to the signatory to the contract and/or any
other named person on the booking form, except for negligent acts or omissions of our employees agents,
subcontractors or suppliers.
Any claims arising there from shall be subject to English law in respect of any question or liability or
quantum and all proceedings shall be within the exclusive domain of English courts.
The following circumstances are all outside our direct control and accordingly we are not prepared to
accept responsibility or liability:
i) Some excursion itineraries include the use of ferries and other forms of transport which can be
affected by inclement weather and may have to be cancelled or arrangements changed. Whenever
possible a suitable alternative excursion will be offered.
ii) We cannot accept responsibility for an accident or incident which occurs due to the negligence of an
air or sea travel company.
iii) The published running times of services are estimates only and we will not be liable for any loss
howsoever caused arising from delay.
Morning coffee and afternoon tea are not included. Some hotels do make a charge for tea and coffee served
after lunch and dinner.
Half Board accommodation means Evening Dinner, Bed & Breakfast. Full Board accommodation means Bed,
Breakfast, Lunch and Evening Dinner. If we have to cancel your holiday for any reason we will return all your
money you have paid to us.
KB Coaches will not be liable for any loss or damage, injury or delay caused and accept no responsibility for
losses incurred on cancellation, sickness, accident, weather, riots, wars or any other reason which could not
have been forseen.
All tour prices quoted subject to alteration should VAT rates change.
A trust account is operated at Stroud & Swindon Building Society and Mr J Green, Solicitor, is Trustee of
Lapage Norris & Sons, 1 Rowcroft, Stroud GL5 3BF.
All Itineraries are subject to alteration.
For further information please ring (01453) 825774 or Fax (01453) 828328.

Tel. +44 (0)1453 825774
Email.sales@kbcoaches.co.uk

Address.

Hillview Garage, Claypits, Eastington, Stonehouse, Gloucestershire. GL10 3AJ